The Miele Club Membership was launched on 1 July 2016. Eligible brand-new Miele domestic appliances purchased on or after this date from Miele authorized retail outlets and Hong Kong and Macau will qualify for the Miele Club Membership application.
MasterCool refrigeration, professional products, commercial use, display, discontinued, not brand-new or defective appliances, accessories, cleaning & care products, as well as parts, are not eligible for the Miele Club Membership application.
The appliance owner must apply for the Miele Club Membership on the Miele Online Shop (except for customers purchased Miele extended warranty via Miele Online Shop or Miele authorized retail outlets). The registered address must the same as the delivery address for the purchased appliance, and the 1-year additional warranty will be carried out for the registered appliance at the delivery address only. Only one Miele Online Shop account can be created for each customer, duplicate accounts will be treated as invalid.
If customers purchase Miele extended warranty via Miele Online Shop or Miele authorized retail outlets, the Miele Club Membership will be activated within 8 weeks after the warranty purchase. Separate application for the Miele Club is not required.
Each newly or subsequently purchased appliance should be registered for the Miele Club Membership separately by using the same Online Shop account and email address in order to enjoy the 1-year additional warranty, duplicate registration will be treated as invalid.
Application for the Miele Club Membership must be done within one year of the appliance picked up date. Regardless of the Miele Club Membership registration date or extended warranty purchase date, the 1-year additional warranty will begin the day after the first year manufactory warranty expires.
Upon successful 1st time registration for the Miele Club Membership, a one-time HK$180 e-voucher redeemable for accessories and cleaning & care products at the Miele Online Shop will be sent to the registered email address within 8 weeks. Separate terms & conditions apply. This e-voucher is not applicable to the Miele Club Membership registration made after purchasing any vacuum cleaner.
Miele (Hong Kong) Limited may make changes to these Terms and Conditions from time to time without prior notice to you. A copy of the latest version of these Terms and Conditions will be available on the company website.
In case of any dispute, the English full terms and conditions shall be final.